FAQ

  1. How much time will I need to spend on my Business?
  2. Do you offer Finance and Repayment Plans?
  3. How will I know when new Websites are listed for Sale?
  4. Can I sell on Facebook?
  5. What is the difference between .com and .com.au domain names?
  6. Can I use a .com.au domain name?
  7. Is there an email addresses included with my Website?
  8. Should I be concerned about too many businesses the same as mine being operated?
  9. How many packages/websites do you make available?
  10. Are you able to answer any questions I might have regarding the running of this Business?
  11. Are there any Extra Fees or Charges?
  12. How do I pay the Suppliers?
  13. Is this a part-time or full-time income?
  14. How much can I expect to make?
  15. What if, for any reason – I cannot continue with my Store?
  16. What about Marketing and Promoting my Website?
  17. Do you assist with submitting my Website to Search Engines?
  18. Can I sell on eBay?
  19. How are Website packages delivered?
  20. Can the Website Layout & Design be changed?
  21. Can I make changes to Website Content?
  22. Are Websites configured to handle GST?
  23. What if something happens to my Suppliers?
  24. How much will I pay for Postage / Shipping?
  25. Is there are a Minimum Wholesale Order Amount?
  26. Do I need to purchase a minimum number of products per month?
  27. Can I transfer my Website to another Hosting Provider?
  28. Where do I get Photos & Product Descriptions to put on my Website?
  29. Can you load my products onto my Website for me?
  30. What about Warranty of Products that I sell from my Website?
  31. How many Products and Categories can I have on my Website?
  32. Can I Change the Website Domain Name?
  33. Is each Website Unique and Original?
  34. How long will it take for my Website to be setup?
  35. How do I browse Suppliers products and order from Suppliers?
  36. Is an ABN No. Required?
  37. Who are the Suppliers, where are they located?
  38. Are there any on-going monthly fees or Charges?
  1. How much time will I need to spend on my Business?

    Keep in mind that every business is different and that everyone has different goals. When you are starting out you will need to spend time initially setting up and adding products to your store.

    It is possible to have your store up and running in 4-5 days, however you may prefer to take your time doing this and work at your own pace.

    The best thing is that your business ‘is flexible’ and it can grow and expand with you over time, based on the time you have available. As a guide, once your store is up and running, you would require anywhere from 1-10 hours per week to manage your business. ** This will obviously depend on the number of orders that you have coming in. You have full control over how big you want your business to grow and also the time frame for how long it takes you to get there.

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  2. Do you offer Finance and Repayment Plans?

    Finance is available through our finance providers. Please contact us for further details.

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  3. How will I know when new Websites are listed for Sale?

    Subscribe to our  Newsletter & Mailing List to be advised when new websites are listed for sale.
    This is available via our contact page. You can also click here to join.

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  4. Can I sell on Facebook?

    Yes of course, you can sell from your Facebook page, or we can setup a Facebook Store for you.
    A Facebook store is just like a website that operates totally within the Facebook platform.
    A Facebook Store displays products from your website automatically in your Facebook Store.
    No extra work is required to maintain a Facebook Store. You can see an example of our Facebook Store here.

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  5. What is the difference between .com and .com.au domain names?

    .COM Domain Names – there are no requirements for registering a .com domain name.
    .COM Domains are international and also include Australia.

    .COM.AU Domain Names – can only be registered by an Australian Business or ABN holder.
    .COM.AU Domains are specific to Australia.

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  6. Can I use a .com.au domain name?

    Yes of course, we can setup your website using any domain name that you choose. We can also change the domain name used on any ready-made website for free.

    If you did want to use a .com.au domain name, you would need to register that yourself using your own ABN No. It is very important that you register a .com.au domain name using your own ABN No. that way the domain is legally owned by you, and linked to your ABN No.

    You also have the option of securing both domain names, the .com and the .com.au and we can setup a free redirection for you, so that both domains take customers to your website.

    Anyone can get started using a .com domain, which is international and includes Australia – without the need for an ABN No.

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  7. Is there an email addresses included with my Website?

    Yes. Your website will be configured to use; sales@yourdomain.com email address. You can add an unlimited number of additional email addresses.

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  8. Should I be concerned about too many businesses the same as mine being operated?

    No definitely not. We only sell a limited number of Websites each month.
    Keep in mind that there are thousands of different suppliers and over 4 million different products to sell. This ensures that no two stores will ever be the same or ever choose to sell exactly the same products. The custom designed graphics, logo, domain name and website will further ensure that all of our stores are unique.

    You can also add your own products to your Website! Find your own ‘niche’ products and suppliers – grow and expand your business any way you like! The sky is the limit!

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  9. How many packages/websites do you make available?

    Sales are strictly limited to a combined total of 6 Websites per month, or less!

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  10. Are you able to answer any questions I might have regarding the running of this Business?

    Yes, we can certainly assist you with any questions that you might have, everything from placing orders through to general business and website operations. All of the information you will require is included in your Home Business Website Package. Any questions please don’t hesitate to contact our Support Centre!

    A Free Small Business phone consultation is also included with all of our Website Packages. This is available anywhere in Australia, all of your small business questions answered ‘one on one’. This service is provided by a ‘qualified’ Small Business Adviser / Accountant.

    Access to the Small Business Training Centre is also provided. Included are video tutorials that will teach you everything you need to know about operating a business, everything from taxation through to record keeping, how to claim and all of your business related tax deductions and expenses, plus much more.

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  11. Are there any Extra Fees or Charges?

    No absolutely not. All of our suppliers services and access to suppliers is provided to our members totally FREE of charge. You will never pay any extra fees or charges whatsoever. Lifetime access to all suppliers is made available through our suppliers network.

    We don’t take any commissions, nor are there any monthly fees or charges.

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  12. How do I pay the Suppliers?

    The Suppliers accept payment by BPay, Credit Card, Visa/Mastercard and also by Paypal.
    You pay for all orders at the time of purchase / at the time of placing your order.

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  13. Is this a part-time or full-time income?

    Ecommerce sales are ‘booming’ and you can certainly make a very profitable income selling online from your own eCommerce Store. We only offer packages and products that are in the top 20% of growth areas for online sales. We thoroughly research all products and online selling trends before making packages available to you.

    It is certainly possible to generate a full-time income by operating your business part-time!

    Having your own Online Business is flexible and your business can grow and expand with you over time.

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  14. How much can I expect to make?

    The amount of money that you make from your business, depends on you. Like any business ‘you get back what you put in’.

    You can browse examples of suppliers product prices, and recommended retail prices on our website, and can see the huge mark ups available! We have some very (very) successful store owners! Some store owners have added to their portfolio’s and now operate more than one website! We have store owners that have gone on to open retail stores and others that now have their own clothing label, product or brand. They now import directly from our manufacturers, having their own products made, their own clothing designed and/or their own clothing label.

    We have other store owners that operate ‘Party Plan’ networks in conjunction with their online stores. They have teams of consultants that go out selling and demonstrating the store products whilst giving out business cards with the website address. Party Plan sales can be ‘huge’ and it is a great way to generate more business and long term customers for your store.

    Every business is unique, and another store owners earnings cannot be used to estimate the profits that you will make yourself.

    Our online businesses are not structured like a franchise where every business is “exactly the same”, all selling “exactly the same products”, with “exactly the same suppliers”, using “exactly the same marketing and advertising” etc.

    How successful you are – really depends on YOU and how big you want your business to become.

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  15. What if, for any reason – I cannot continue with my Store?

    You can put your Website ‘on maintenance’ at any time with the click of a button. This would allow you to come back to it at a later date.

    Or, you can simply cease operating. Just do not pay your domain name and website hosting renewals when they are due. There are no exit fees, nothing else to pay.

    You could also choose to sell your business.  You would be selling it as ‘an established business’ with customers and a trading history, which would be valued at a much higher price than the purchase cost of your website.

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  16. What about Marketing and Promoting my Website?

    We provide you with many different forms of marketing and advertising, and a complete advertising package.  All of the advertising that we include in our package is FREE and costs you absolutely nothing. We show you how to get customers to your store, how to get listed in all of the top search engines and how to improve your rankings using SEO.  We provide hundreds of links to highly ranked sites where you can advertise your business for FREE. We provide you with all of the same advertising that we use ourselves to promote our own business.

    Optional paid advertising is also included with options such as Google Adwords, Facebook and more.  We even provide a DIY guide to using Adwords, plus training and tutorials.

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  17. Do you assist with submitting my Website to Search Engines?

    Yes.  We provide you with FREE tools and software to assist with submitting your Website to all of the major search engines and directories. We also include links to the very best online advertising and directories that you can use for FREE to further promote your business.  You can refer to our marketing page for full details.

    You will find that all of our ready-made websites, are already listed at the top of Google when you search for the name – as well as in many other search engines!  We show you how to build on this and how to increase search engine rankings.

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  18. Can I sell on eBay?

    Of course! You can sell products anywhere that you like. On eBay or on any other online auction sites. Direct ‘Party Plan’ sales are also very popular and very profitable.

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  19. How are Website packages delivered?

    Your Home Business Website Package will be sent to you on USB or by secure Download Link, whichever you prefer.
    Your Website Instruction Package contains;- Website Instructions, Logins, Passwords, Access to all Products & Suppliers, Marketing and Advertising, Details for our Support Centre, Online Training Centre and everything else that you need to get started!
    Your domain name, website and hosting account will be legally transferred over to you, into your name – online.

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  20. Can the Website Layout & Design be changed?

    We don’t make any changes to your Website Design, Layout, Colours, Logo etc after purchase (without additional cost). Please inquire about any changes prior to purchase!

    If you are purchasing a Custom Designed Website, our design team will work with you, from start to finish to create a website ‘just for you’ – based on your requirements.

    Changes that you can make to your website can be found here;  Changes that can be made to all Websites.  All websites now include a built in colour-changer!

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  21. Can I make changes to Website Content?

    Yes of Course! Fully illustrated and easy to follow instructions are provided with all of our website packages. We show you how to change and add;- products, prices, categories, sub-categories, product descriptions, images, information pages, contact details & much more! Step by step Video Tutorials are also included with all packages.

    Changes that you can make to your own website can be found here;  Changes that can be made to all Websites

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  22. Are Websites configured to handle GST?

    Yes – All Websites can handle and charge GST (Goods & Services Tax).

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  23. What if something happens to my Suppliers?

    Thousands off different suppliers are included with all of our Home Business Website Packages. In the unlikely event that something did happen to a supplier that you were using, you could simply change and use one of the many other suppliers. You can choose to use multiple suppliers, or just one of them or even find your own suppliers – the choice is yours!

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  24. How much will I pay for Postage / Shipping?

    Drop Shipping:- Absolutely Nothing.  Your customer pays for their own shipping / postage costs at the time of purchase. The Drop Shipping service is provided to you totally FREE of charge so you don’t pay anything for shipping.
    Many drop shipping suppliers also deliver worldwide for FREE, so you can pass this saving on to your own customers and provide them with free shipping to any location, anywhere in the world.

    Wholesalers & Manufacturers:- When keeping your own stock, you do need to pay for goods to be shipped to you. Standard Postage Costs apply.

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  25. Is there are a Minimum Wholesale Order Amount?

    Generally, the only requirement is that you purchase a “pack” of anything that you order. Most items are packaged in lots of 5 or 6 items per pack. (eg: Order one pack of Kids T-Shirts, 5 in a pack, mixed sizes)
    Some wholesale suppliers may have a minimum order amount, starting from $100.00.
    There is no minimum order amount when using drop shipping suppliers.

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  26. Do I need to purchase a minimum number of products per month?

    No absolutely not, you have NO obligation whatsoever to purchase anything from any of our suppliers.

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  27. Can I transfer my Website to another Hosting Provider?

    Yes most definitely, you can change your hosting service provider at any time. The transfer of the website to a new provider will be your own responsibility. We cannot provide support for websites hosted with other service providers. FREE Website hosting is included with all packages for 12 months!

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  28. Where do I get Photos & Product Descriptions to put on my Website?

    Product images and descriptions for all products are provided. You simply copy and paste images and text onto your own website. We recommend that you might like to take the time to add your own ‘personal touch’s to your product descriptions. You can modify/change/add to/remove/alter descriptions and/or photos in any way that you like.

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  29. Can you load my products onto my Website for me?

    No. Websites are setup with ‘demo products’ so that you can see how the website will look and how it operates. We recommend that you delete the ‘demo products’ and add your own products, based on the suppliers that you choose to use and the products you wish to sell.

    Setup of all products and changes to website content is the store owner’s responsibility. The choice of what you sell will be totally up to you! It is a very simple process to add products to your website.

    Beware of websites that are sold ‘pre-loaded’ with products as this would suggest an affiliate arrangement, where you are paid only a small commission for sales, or that the business selling you the website is being paid as an affiliate. Beware of websites being sold ‘pre-loaded’ with products, as this would also suggest the same websites being sold with exactly the same products loaded, over and over again. This is not a profitable business model.

    Choosing your own products and suppliers, and adding your own products to your own store ensures that your business, and the products that you are selling are ‘unique’.  This provides you with a profitable and flexible business model.

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  30. What about Warranty of Products that I sell from my Website?

    This depends on the suppliers that you choose to use. Generally all products come with a 30 day money back guarantee. The suppliers will provide and make available;- a full refund or exchange / replacement of goods or whatever the customer wants!. All products are sold with a warranty that ensures customers receive them in perfect working order!
    Products also come with an additional Manufacturer’s Warranty/Guarantee (just the same as when you purchase from a retail store). You will see individual product warranties listed in product descriptions and/or listed on supplier’s websites. Products offer anything from 12 months warranty to 3 years warranty.
    Paypal also provides built in buyer and seller protection. In the event that a supplier did not provide a refund/exchange etc, a claim can be made through Paypal for a full refund of the purchase amount.

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  31. How many Products and Categories can I have on my Website?

    Unlimited! You can have unlimited categories and an unlimited number of products on any website!

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  32. Can I Change the Website Domain Name?

    YES! Simply let us know immediately after purchase, before the transfers of ownerships have been completed. We can change the website name to anything you like, provided the domain name is available.

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  33. Is each Website Unique and Original?

    YES each and every website that we setup will be unique. Graphics, artwork, logo’s etc will never be duplicated or used on any other website. All domain names are original and can only be owned and used by a single person!

    Each one of our stores, selects their own suppliers and their own products to sell. With over 4.5 million products to choose from, there isn’t any way that another store would choose to use exactly the same suppliers, and/or select exactly the same products as another. You also add your own personal touches and additions to your own website.

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  34. How long will it take for my Website to be setup?

    Ready-made websites are already setup and are sold to you exactly as you see them listed. You will need to allow 1-2 working days for your website and domain name transfers to be completed.
    Custom Designed Websites take 7-10 working days to be completed from start to finish.

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  35. How do I browse Suppliers products and order from Suppliers?

    You can start browsing all of the different suppliers and listing products for sale on your website as soon as the transfers of ownerships are complete! You receive access to all of our suppliers and access to our entire suppliers network in your Website Instruction Package. It’s simply a matter of browsing the suppliers and choosing which products you would like to sell in your store.

    Suppliers accept payment by BPay, Credit Card / Visa / Mastercard and also by Paypal. You can start placing orders with any of the suppliers straight away.

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  36. Is an ABN No. Required?

    You do not require an ABN No. to purchase a website, or to order from Drop Shipping Suppliers. However, we do recommend that you get one, as it’s free and you can apply online at any time.  It gives your customers confidence to see that you have an ABN No. when they purchase from your store. Some Wholesale Suppliers may require that you have an ABN No.

    Anyone can register for an ABN No. and it costs you absolutely nothing!  Register for an ABN No. online via the Australian Business Register website.

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  37. Who are the Suppliers, where are they located?

    You will receive access to all of our Wholesale Suppliers, Drop Shipping Suppliers and Manufacturers after you have purchased a Website and have received your Website Instruction Package. You also receive lifetime access to our Suppliers Network and new Suppliers as they become available. We have many different Australian Drop Shipping Suppliers to choose from, as well as Drop Shippers located all over the world. Many International Drop Shipping suppliers deliver worldwide, to all countries for FREE. This allows you to provide the same ‘worldwide free shipping’ to your own store customers. We can assure you that our suppliers are ‘without a doubt’, the very best Drop Shipping Suppliers and the best Wholesale Suppliers available (and that we have tried and tested many others that “claim” to be, but really aren’t!). You will receive lifetime access to our extensive network of suppliers.

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  38. Are there any on-going monthly fees or Charges?

    No absolutely not, no monthly fees or charges whatsoever, we don’t take any commissions etc. The only other charges you will ever have to pay, are to renew your website hosting ($80.00 per year) and to renew your domain name when the registration is due ($16.00 per year). We pay the website hosting for you for the first 12 months!

    If you have any further questions, please don’t hesitate to contact us.

    You can also refer to our How it Works and Inclusions pages for further information.

    For further details about our company, please refer to our About Us page

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Testimonials

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    • Thanks for providing me with all of the new updates and additions to your package. Having access to all suppliers is wonderful and the Facebook and Social Media training package is just what I needed. I’ve never used Facebook for Business purposes, and you are right in saying that it is an outstanding free marketing tool. Your video tutorials make it all so easy to follow. I’m now a guru (well almost – LOL) in using Facebook Insights to monitor…

      Beverley Hill

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    • Just a quick email to let you know that my business website is now live and up and running! I launched it this morning and have already had 3 sales!! Thank you to your team for your quick support and I am looking forward to building my little business into something big! Thanks again Kind Regards,

      Natalie

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    • Just touching base & letting you know that I am doing really well. My shop has just taken off. I have made lots of sales so far. About 3 weeks ago, I got so busy, I had an order everyday! I’m having a TV add starting next week so will see how much traffic that generates too. Thanks again for this great business, all in the comfort of my own home & looking after our new little man,time has flown…

      Sandra

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    • Thank you for the outstanding service and the professional websites you have set up for me. My wife loves her new part time at home job! The website is easy to use and when I’ve been stuck you guys have helped straight away. Once again thanks. All the best for Xmas and the New Year.

      Michael & Mary

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    • Thanks for your help. I’m so glad I bought from you guys, as your help these last 6 months has been amazing.

      Leonie

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    • Sorry I wasn’t able to call, my plans don’t always go ‘as planned’, the joys of motherhood!  This 2013-2014 financial period, I more than doubled my sales of 2012-13! And I have 2 kids….. a 2 & half year old + my husband, lol + Uni study + my day job 3 days per week and a social life somewhere in there . I am actually going to stop my day job very soon , the business is bringing in really good…

      Sandra

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    • Loving my new online business, still learning the ropes but so far so good, all very do-able.  I must be doing something right as I’ve had two sales and haven’t yet put much effort into advertising. Had a problem with my email address but your team sorted it out (or should I say sorted me out) really quickly.  Having that extra support available if I need it, is invaluable. I will keep you updated on my progress, but so far…

      Peter

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    • Cannot thank you enough.  Started out selling Toys and ended up selling Organic Products, who would of thought!  Appreciate your assistance in re-branding my website and creating the new logo.  I guess I just looked at things differently once I had my first bub.  All of the other mums that I knew wanted natural and organic toys and clothing and so did I.  I now have a beautiful store selling products that I’m passionate about.  My daughter also has a…

      Alexa

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    • Stoked, stoked, stoked – thanks so much guys. Website is brilliant and the colour changer has kept me busy for hours, trying out all different colour variations. Finally narrowed it down to 3 that I love, and will be changing between these 3 schemes throughout the year. On a bit of learning curve, but so very happy that I decided to take the plunge and finally get started. Thank you, I look forward to your continued support in 2015. Give…

      Skyie

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    • Just wanted to share a quick update with you. We had a record month in September in almost every area. Record profit, Record revenue and Record number of orders through the website. We opened an eBay version of the store in late August which also contributed to record number of orders overall (through the website + through eBay). We won a record deal (a child care centre bought 6 high chairs) and recorded a record profit in a single sale!…

      Dominik – Update to Video Testimonial : October 2016

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    • Good morning Support,  Thank you once again for all of your assistance – your support has always been FANTASTIC!!! Very Much Appreciated. Friendly Regards,  Deidre

      Deidre

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    • I highly recommend Home Business Websites. I bought my online business website from Home Business Websites almost 2 years ago and it was the best business decision I have made. I looked at many other platforms however they all would require designing the website from scratch. With HBW I got a working template, logos already designed and a website ready to launch my business. HBW after sales support has been absolutely phenomenal. I cannot praise their support team enough. They…

      Shivani

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To be advised when new Online Businesses are listed for sale